Oct 2020 - Free Installation now available to eligible properties through the Scottish Broadband Voucher Scheme - contact us for details....
Residential Services
- 32Mbps*(10Mbps Upload)
£39.99 per month
unlimited** downloads - 50Mbps* (20Mbps Upload)
£59.99 per month
unlimited** downloads
Installation Fee £230 (inc VAT). Availability of all services is subject to a survey.
For services with a download allowance (8Mbps and 16Mbps), additional data can be purchased for £12 per 100Gb
* for existing subscribers, a new receiver may be needed to acheive 32Mbps. There is a £70 fee for this
** Our Unlimited Residential Broadband packages have a "Fair Use" Policy
Business Broadband Standard Services
- 20/20Mbps Unlimited £55.99 per month + VAT
- 30/30Mbps Unlimited £69.99 per month + VAT
- 50/50Mbps Unlimited £129.99 per month + VAT
Installation Fee £250 + VAT
Standard Business Broadband services have a "Fair Use" Policy and are intended for SMEs.
if you have high bandwidth requirements and lots of users, please speak to us about our Premium or Dedicated Business packages
Business Broadband Premium Services
- 50/50Mbps Unlimited £350 per month + VAT
Installation Fee £250 - £500 + VAT
Premium Business Broadband services have no download allowance or restrictions. They are intended for high bandwdith applications and mission critical environments
We have an "Equipment Guarantee" service which we recommend with all our residential packages (its included in our business packages). For £3.99 a month, you will be covered for all call-outs and hardware replacements, meaning no unexpected bills (Term and conditions apply)
If you are not subscribed to the Equipment Guarantee service, callouts will be charged at £30 + £30 per hour. Hardware replacements charged at cost - currently £70 for a receiver and £45 for a Wifi router
How do you get connected?
When we receive your enquiry our Engineer will visit your property or business to ascertain if the signal is receivable. The property must be able to see one of our masts. Any obstructions such as buildings, hills or trees will obscure the signal so making sure 'line-of-sight' is available is the first step. Through discussion with you, an appropriate location will be agreed for the installation of the small receiver. This is generally mounted on the outside of a building, high enough to receive the signal without interference. A single cable to the receiver, about the same thickness as a satellite TV cable needs to be installed from the outside of your property to the inside. Generally this will be run through a wall or a hole in a window or door frame, which you can provide or we will drill with your permission. A wifi router is then installed inside the property and connected to the electricity supply. The router provides a standard wifi signal that you can then connect to from your computer/phone/tablet (or you can use a cable if you prefer).
The equipment requires a mains electricity plug socket to be available. All our equipment is individually password protected and installed with the latest software for secure and efficient provision of service.